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Open Records Request

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  • Public Information Act
  • Procedures for Copies Fees
  • Make a Request by Email

Public Information Act

Texas Government Code, Chapter 552, gives you the right to access government records; and an officer for public information and the officer’s agent may not ask why you want them. All government information is presumed to be available to the public. Certain exceptions may apply to the disclosure of the information. Governmental bodies shall promptly release requested information that is not confidential by law, either constitutional, statutory, or by judicial decision, or information for which an exception to disclosure has not been sought.

Rights of Requestors

You have the right to:

  • Prompt access to information that is not confidential or otherwise protected;
  • Receive treatment equal to all other requestors, including accommodation in accordance with the Americans with Disabilities Act (ADA) requirements;
  • Receive certain kinds of information without exceptions, like the voting record of public officials, and other information;
  • Receive a written itemized statement of estimated charges, when charges will exceed $40, in advance of work being started and opportunity to modify the request in response to the itemized statement;
  • Choose whether to inspect the requested information (most often at no charge), receive copies of the information or both;
  • A waiver or reduction of charges if the governmental body determines that access to the information primarily benefits the general public;
  • Receive a copy of the communication from the governmental body asking the Office of the Attorney General for a ruling on whether the information can be withheld under one of the accepted exceptions, or if a redacted copy of the communication discloses the requested information, a redacted copy;
  • Lodge a written complaint about overcharges for public information with the Office of the Attorney General. Complaints of other possible violations may be filed with the county or district attorney of the county where the governmental body, other than a state agency, is located. If the complaint is against the county or district attorney, the complaint must be filed with the Office of the Attorney General.

Responsibilities of Governmental Bodies

All governmental bodies responding to information requests have the responsibility to:

  • Establish reasonable procedures for inspecting or copying public information and inform requestors of these procedures;
  • Treat all requestors uniformly and shall give to the requestor all reasonable comfort and facility, including accommodation in accordance with ADA requirements;
  • Be informed about open records laws and educate employees on the requirements of those laws;
  • Inform requestors of the estimated charges greater than $40 and any changes in the estimates above 20 percent of the original estimate, and confirm that the requestor accepts the charges, or has amended the request, in writing before finalizing the request;
    Inform the requestor if the information cannot be provided promptly and set a date and time to provide it within a reasonable time;
  • Request a ruling from the Office of the Attorney General regarding any information the governmental body wishes to withhold, and send a copy of the request for ruling, or a redacted copy, to the requestor;
  • Segregate public information from information that may be withheld and provide that public information promptly;
  • Make a good faith attempt to inform third parties when their proprietary information is being requested from the governmental body;
  • Respond in writing to all written communications from the Office of the Attorney General regarding charges for the information. Respond to the Office of the Attorney General regarding complaints about violations of the Act.

Procedures to Obtain Information

  • Submit a request by mail, email or in person according to a governmental body’s reasonable procedures.
  • Include enough description and detail about the information requested to enable the governmental body to accurately identify and locate the information requested.
  • Cooperate with the governmental body’s reasonable efforts to clarify the type or amount of information requested.

Information To Be Released

  • You may review it promptly, and if it cannot be produced within 10 working days the public information officer will notify you in writing of the reasonable date and time when it will be available.
  • Keep all appointments to inspect records and to pick up copies. Failure to keep appointments may result in losing the opportunity to inspect the information at the time requested.

Cost of Records

  • You must respond to any written estimate of charges within 10 days of the date the governmental body sent it or the request is considered automatically withdrawn.
  • If estimated costs exceed $100.00 (or $50.00 if a governmental body has fewer than 16 full time employees) the governmental body may require a bond, prepayment or deposit.
  • You may ask the governmental body to determine whether providing the information primarily benefits the general public, resulting in a waiver or reduction of charges.
  • Make a timely payment for all mutually agreed charges. A governmental body can demand payment of overdue balances exceeding $100.00, or obtain a security deposit, before processing additional requests from you.

Information That May Be Withheld Due To An Exception

By the 10th business day after a governmental body receives your written request, a governmental body must:

  • request an Attorney General opinion and state which exceptions apply;
  • notify the requestor of the referral to the Attorney General; and
  • notify third parties if the request involves their proprietary information.

Failure to request an Attorney General opinion and notify the requestor within 10 business days will result in a presumption that the information is open unless there is a compelling reason to withhold it.

Requestors may send a letter to the Attorney General arguing for release, and may review arguments made by the governmental body. If the arguments disclose the requested information, the requestor may obtain a redacted copy.

The Attorney General must issue a decision no later than the 45th working day from the day after the attorney general received the request for a decision. The attorney general may request an additional 10 working day extension.

Governmental bodies may not ask the Attorney General to “reconsider” an opinion.


To obtain information from this governmental body, please submit a request:

By mail at P.O. Box 12070, Austin, Texas 78711-2070

By email to openrecords@ethics.texas.gov

In person at — 201 E. 14th St., Sam Houston Bldg., 10th Floor, Austin, Texas


For complaints regarding failure to release public information, please contact your local County or District Attorney at: Travis County District Attorney, (512) 473-9400.

You may also contact the Office of the Attorney General, Open Records Hotline, at 512-478-6736 or toll-free at 1-877-673-6839.

For complaints regarding overcharges, please contact the Office of the Attorney General, Cost Hotline, at 512-475-2497 or toll-free at 1-888-672-6787.

If you need special accommodation pursuant to the Americans With Disabilities Act (ADA), please contact our ADA coordinator, Margie Castellanos at (512) 463-5800, or RELAY TEXAS (800) 735-2989.

Procedures for Charging & Collecting Fees for Copies

Report on Procedures for Charging and Collecting
Fees for Providing Copies of Public Information

February 8, 2007

If you have any questions regarding this report or require additional information, please email openrecords@ethics.texas.gov.

This report is released pursuant to Section 552.274(b) of the Texas Government Code, which states:

Before the 30th day after the date on which a regular session of the legislature convenes, each state agency shall issue a report that describes that agency’s procedures for charging and collecting fees for providing copies of public information. A state agency may comply with this subsection by posting the report on the agency’s open records page or another easily accessible page on the agency’s website on the Internet.

Section 552.262 of the Texas Government Code requires the Texas Attorney General (OAG) to adopt rules for use by each governmental body in determining charges for providing copies of public information. These rules are currently located in Title 1, Part 3, Chapter 70 of the Texas Administrative Code.

The Texas Ethics Commission (TEC) provides a tremendous amount of public information without charge through its website at https://www.ethics.texas.gov. This information includes campaign finance reports and data, lobby registrations and activities reports, and various other lists that concern the reports that are required to be filed with the TEC. Although much of the information is made available freely in accordance with statutory requirements or policy, the TEC may require a requestor to provide payment for a copy of public information in accordance with current laws and rules.

The TEC’s current policy regarding charges for standard paper copies of records is as follows:

  • Paper copies at $.10 per printed page
  • $15 per hour for personnel time to locate, compile, and reproduce information
  • Overhead charge of 20% of personnel time
  • Actual charges for necessary postage or shipping

These charges represent the most common charges for copies of public information. Charges for personnel time and overhead apply only when a request includes copies of more than 50 pages.

The TEC’s current policy regarding charges for electronic copies of records is as follows:

  • CD-Rs and CD-RWs at $1.00 per CD
  • $15 per hour for personnel time to locate, compile, and reproduce information
  • $28.50 per hour for personnel time for programming and/or manipulation of data
  • Overhead charge of 20% of personnel time
  • Computer resource charge of $2.20 per clock hour (client/server) or $1.00 per clock hour (PC/LAN) to execute programs necessary to provide copies of information

Where other nonstandard copies of information are requested, the charges outlined under OAG rule 70.3 apply.

Payment is required prior to receiving copies of public information. The TEC may also request a bond or deposit for payment of anticipated costs to prepare copies of public information if the estimated charges exceed $100 for electronic copies of information or where programming or manipulation of data is required. If the estimated charges for any copies of public information exceed $40 or will require programming or manipulation of data, the requester is provided with an itemized statement of the estimated charges as required by either Section 552.231 or 552.2615, as applicable. The request is considered automatically withdrawn if the requestor does not respond in writing to the itemized statement within 10 business days.

A requestor may ask to inspect documents rather than receive copies. In such a case, there is generally no charge unless the inspection requires redaction of confidential information, programming, manipulation of data, or if other conditions under Section 552.271 or 552.272 apply.

Pursuant to Section 552.267, the TEC, under normal circumstances, waives charges that are less than $1.00. Other governmental bodies are generally not charged for copies of information unless the request requires programming, manipulation of data, or is particularly voluminous. In accordance with Section 552.264, the TEC will also provide one copy of public information without charge if requested by a member, agency, or committee of the legislature for legislative purposes under Section 552.008. The TEC may also waive or reduce charges if the executive director determines that a waiver or reduction is in the public interest because providing the copy of the information primarily benefits the general public. Further, the TEC makes available to the public at no charge a large quantity of information on our website.

Make a Request by Email

For public information requests, please email the information you are requesting to openrecords@ethics.texas.gov.

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